"If I'm Running Faster Than You, We Have a Problem": Hiring to Scale | Shop Talk by KNOW

How do you delegate as a business owner when the business is your baby?

On this episode of Shop Talk by KNOW, Sarah Benken Foushee sits down with executive coach Malika Begin, trucking company owner Marina Ivanov, and private jeweler and diamond broker Mollie Suarez to talk about the leap from solopreneur to scale. They get real about the first thing they handed off, the breaking points that forced them to let go (including doing payroll three days after ankle surgery), and how to keep quality high once you're no longer doing it all yourself.

In this video, you'll learn:

• Why done is better than perfect when you're launching (like building your own website instead of paying $20,000 for one)
• How trust compounds: Mollie's associate went from shadowing to closing 50% of sales
• The hiring filter that matters: "if I'm running faster than you, we have a problem" + hungry, humble, smart
• Why every founder has to accept one truth early: you are in sales